Laura Bray

Work
Thinking
About

Conversation
Designer

Based in NYC
Open to relocation

Email

Every response changes how someone feels.

I design AI conversations that help people
feel understood, supported,
and able to move forward.

Selected Work

The Human Side
of IVR

Behavioral Health / IVR Design

Amazon Connect + Amazon Lex
2025
Portfolio Case Study

Designing conversational systems where
safety overrides certainty.

Ending the "Empty
Box" Anxiety

Conversational AI / Clarification Design

Figma (screen design),
Notion (dialogue design)
2026
Solo Design Exploration

Designing AI behaviour under ambiguity.

Icebreaker Jake

Prompt Engineering
/ Conversational AI

OpenAI Playground, Figma, Whimsical
2025
Solo Design Exploration

Using system prompts as a design material to create warmer, more natural conversational behaviour.

The "Who Gets the Aux?" Solution

Conversational AI / Playlist Design

Figma / Conversational Design
2025
Solo Design Exploration

Designing AI mediation for competing user intent.

HOW I THINK

Every response changes how someone feels.

Conversation is more than information.

Technology doesn’t understand subtext.
Designers do.

Read more →

ABOUT

late-night-learner,
reformed-screenwriter,
IVF-Mumma,
worth-the-climb immigrant,
half-of-a-marriage,
occasional-late-night-dancer,
and an out and proud verbivore.

About me →

If you're building AI that communicates with people, I'd love to talk.

Email

Conversation Designer Based in NYCOpen to relocation

Every response changes how someone feels.

I design AI conversations that help people feel understood, supported, and able to move forward.

Conversation
Designer

Based in NYC
Open to relocation

I design AI conversations that help people
feel understood, supported,
and able to move forward.